Privacy Policy

Last Updated: August 5, 2025

Thank you for using TidyFam! This Privacy Policy explains how we collect, use, and protect your information when you use our web-based application.

1. Who We Are

TidyFam is a subscription-based web app designed to help families coordinate and manage household cleaning tasks. Our goal is to provide a simple, organized way for families to stay on top of chores while keeping your data private and secure.

2. What Information We Collect

2.1 Information You Provide

When you sign up or interact with our app, we collect:

• Account Info: Name, email address, and password.
• Household Info: Household name and member details (names, email addresses, optional phone numbers).
• Payment Info: Credit card details are processed securely via Stripe. We do not store your card details.
• Task Data: Tasks you create, assign, and complete.
• Settings & Preferences: Notification settings, timezone, and account configuration.

2.2 Automatically Collected Data

We may collect basic analytics and log data:

• IP address
• Device type and browser
• Pages visited and actions taken
• Timestamps of logins and activity

This data helps us improve app performance, user experience, and provide support.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Deliver core app features (e.g., task scheduling, notifications)
• Personalize your experience (e.g., color-coded members)
• Send reminder emails and service-related messages
• Manage subscriptions and billing through Stripe
• Analyze usage to improve our product
• Provide customer support

4. Email Notifications

We send reminder and activity emails via trusted services like Twilio, Postmark, or Resend. You can control your notification preferences within the app settings.

5. Sharing of Information

We do not sell or rent your personal data. We share data with third parties only for specific purposes:

• Payment Processing: Stripe (for subscriptions and billing)
• Email Delivery: Twilio, Postmark, or Resend (for reminders and updates)
• Analytics: (Optional, if added) tools like Plausible or PostHog

These partners are required to comply with applicable privacy laws and use your data only as instructed.

6. Data Retention

We retain your account and household data as long as your subscription is active. If you cancel your subscription or delete your account, we will delete your personal data within 30 days, unless there's a legal requirement to retain it.

7. Security

We take data security seriously:

• Data is encrypted in transit using HTTPS
• Passwords are hashed and never stored in plain text
• We use secure, industry-standard infrastructure

While no method of transmission is 100% secure, we encourage you to use strong, unique passwords and regularly review your account.

8. Your Rights

Depending on your location, you may have rights under data protection laws (like GDPR or CCPA), including:

• Access to your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time

To make a request, please contact us at famliappco@gmail.com.

9. Children's Privacy

TidyFam is designed for family use, but accounts should be created and managed by adults (age 18+). We do not knowingly collect data directly from children under 13.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via email or in-app notification. Continued use of the app after updates signifies agreement to the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact TidyFam Support at support@famliapps.com.